y789 ("we", "us", "our") operates the website y789.ws and all associated betting, gaming, and promotional services. This Privacy Policy explains how y789 collects, processes, stores, shares, and protects the personal data of registered players and website visitors, including everyone accessing the platform from Pakistan.
We understand that Pakistani players want to know exactly what happens to the information they share with us — from CNIC numbers submitted during verification, to the Easypaisa number used for deposits, to the browser data generated during your PSL betting session. This policy answers all of those questions in plain language, without unnecessary legal complexity.
By registering an account on y789, you confirm that you have read this Privacy Policy and understood how your personal data will be handled. If you have any questions about anything in this policy, please contact us at support@y789.ws before continuing to use the platform.
Data Controller: y789 is the data controller for all personal data collected through y789.ws. Queries relating to data protection should be directed to support@y789.ws with the subject line "Privacy / Data Query".
256-Bit SSL Encryption
Every piece of data you send to y789 — login credentials, KYC documents, payment details — travels over industry-standard 256-bit SSL encrypted connections. Intercepting your data in transit is not technically feasible with this level of protection.
We Never Sell Your Data
y789 does not sell, rent, or trade your personal data to third parties for their marketing purposes. Your information is used solely to operate your y789 account, process transactions, and improve your experience on the platform.
You Control Your Data
y789 gives you real, practical control over your personal data — including the right to access it, correct it, restrict how we use it, or request its deletion. See Section 10 of this policy for the full list of your data rights.
y789 collects personal data in the following categories. We only collect data that is reasonably necessary to provide you with a safe, functional, and legally compliant betting and gaming service.
| Data Category | Specific Examples | Required or Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, copy of ID document, photograph where required | Required |
| Contact Data | Email address, mobile number, residential address | Required |
| Financial Data | Easypaisa / JazzCash / NayaPay / SadaPay wallet numbers, bank account details for IBFT, last four digits of card (full card numbers are never stored) | Required |
| Account Activity Data | Login times, session durations, bets placed, games played, deposit and withdrawal history, bonus claims | Required |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, cookie identifiers | Automatic |
| Communications Data | Customer support chat transcripts, emails sent to y789, feedback and survey responses | When provided |
| Source of Funds | Employment or income documentation requested for high-value accounts as part of AML obligations | Conditional |
y789 does not collect or store sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for identification purposes, unless specifically required by law.
y789 collects your personal data through several channels, each of which is explained below:
- Direct submission at registration: When you create a y789 account, you directly provide your name, date of birth, email address, and mobile number. This is the primary source of your identity and contact data.
- KYC verification process: When y789 requests account verification — as required before withdrawal processing — you submit copies of your CNIC or other identity documents. These are reviewed by our compliance team and stored securely.
- Transaction processing: Every time you make a deposit, place a bet, claim a bonus, or request a withdrawal on y789, the transaction details are automatically recorded in your account history.
- Automated technical collection: When you browse y789.ws, our servers and analytics tools automatically collect technical data about your device and session — including your IP address, browser type, and pages visited. This happens whether or not you are logged into an account.
- Customer support interactions: If you contact y789 through live chat or email, the content of those communications is stored to maintain a record of support history and to help resolve future queries more efficiently.
- Cookies and tracking technologies: y789 uses cookies and similar tracking tools. Full details are provided in Section 9 of this policy.
y789 uses your personal data only for purposes that are legitimate, proportionate, and clearly connected to operating a trustworthy betting and gaming platform for Pakistani players. The specific purposes are as follows:
- Account creation and management: To set up your y789 account, authenticate your identity at login, and manage your account settings and preferences.
- Processing deposits and withdrawals: To facilitate the movement of PKR funds between your y789 account and your Easypaisa, JazzCash, NayaPay, SadaPay, bank account, or payment card.
- Bet settlement and game outcomes: To accurately record, settle, and pay out on all bets placed and games played through your y789 account.
- Age and identity verification (KYC): To verify that you meet the minimum age requirement of 18 years and to confirm your identity as required by our Anti-Money Laundering obligations.
- Fraud prevention and security: To detect and investigate unusual account activity, prevent unauthorised access, and protect you and y789 from fraudulent transactions.
- Responsible gaming: To monitor your gaming patterns and identify early indicators of problem gambling, enabling us to provide appropriate support tools and, where necessary, apply protective measures.
- Customer support: To respond to your queries, resolve disputes, and maintain a history of communications that enables us to assist you effectively.
- Legal compliance: To comply with Anti-Money Laundering laws, financial regulations, and any lawful requests from regulatory or law enforcement authorities.
- Platform improvement: To analyse usage patterns, identify technical issues, and improve the design and performance of y789 for all players.
- Marketing communications: To send you relevant promotional offers and updates about y789 products — but only where you have opted in, or where we have a legitimate interest and you have not opted out. See Section 11 for full details.
y789 processes your personal data on the following legal grounds:
- Performance of a contract: The majority of y789's data processing — account management, payment processing, bet settlement — is necessary to deliver the services you signed up for. Without this processing, y789 simply could not operate your account.
- Legal obligation: Certain processing activities — particularly KYC identity verification, AML monitoring, and financial record retention — are required of y789 by law. We have no discretion in these cases.
- Legitimate interests: y789 processes some data on the basis of legitimate interests — primarily fraud prevention, security monitoring, and platform analytics. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your privacy rights.
- Consent: Where y789 processes data for purposes that go beyond what is strictly necessary — primarily optional marketing communications and non-essential cookies — we will ask for your explicit consent and will not proceed without it.
Controlled Third-Party Sharing
y789 only shares your data with third parties where strictly necessary — payment processors, KYC verification providers, and licensed game studios. All third parties are bound by confidentiality and data protection agreements.
Clear Retention Periods
y789 does not keep your data indefinitely. Financial and identity records are retained for the period required by law. Account data beyond the legally required retention period is securely deleted.
Easy Marketing Opt-Out
Every y789 marketing email contains a clear unsubscribe link. You can also opt out of all marketing communications at any time through your account settings or by emailing support@y789.ws — no hoops to jump through.
y789 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share personal data only in the following specific, controlled circumstances:
- Payment processors: To process deposits and withdrawals, y789 shares necessary financial information with Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and Visa/Mastercard processing networks. These providers are bound by their own regulatory obligations regarding data handling.
- KYC and identity verification providers: y789 uses licensed third-party providers to assist with document verification during the KYC process. These providers process only the data necessary for verification and are contractually prohibited from using it for any other purpose.
- Game software providers: Live dealer games and some casino titles on y789 are provided by third-party licensed software studios. In-game activity data is shared with these providers as necessary to operate the games. These providers are subject to their own data protection standards.
- Fraud prevention and AML screening: y789 may share data with licensed fraud prevention and Anti-Money Laundering screening services where this is necessary to fulfil our legal obligations.
- Regulatory and law enforcement authorities: y789 will disclose personal data to competent authorities — including law enforcement, regulators, and courts — where required to do so by law or in response to a valid legal order.
- Business transfers: In the unlikely event of a merger, acquisition, or sale of y789's business assets, personal data may be transferred to the acquiring party. Players will be notified of any such transfer and of any changes to how their data will be handled.
In all cases where y789 shares data with third parties, we require those parties to maintain appropriate security standards and to use the data only for the specified purpose.
y789 retains personal data for only as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:
- Active account data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required for financial record-keeping and AML compliance.
- KYC and identity verification records: Retained for a minimum of 5 years from the date of verification, or from the date the customer relationship ends, whichever is later.
- Transaction records (deposits, withdrawals, bets): Retained for a minimum of 5 years from the date of the transaction to satisfy financial reporting obligations.
- Customer support records: Retained for 3 years from the date of the interaction, or until the related matter is fully resolved.
- Marketing consent records: Retained until you withdraw consent, plus an additional 1 year for audit purposes.
- Technical and analytical data: Aggregated or anonymised data may be retained indefinitely. Individual-level technical logs are typically deleted or anonymised within 12 months.
After the applicable retention period, y789 securely deletes or anonymises your personal data so that it can no longer be associated with you.
The security of your personal data is something y789 takes extremely seriously. We apply multiple layers of technical and organisational security measures designed to protect your data against unauthorised access, loss, theft, or misuse.
Technical measures in place at y789 include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and y789's servers
- Encrypted storage of sensitive personal data including KYC documents and financial records
- Multi-factor authentication options for player account login
- Intrusion detection and prevention systems monitoring y789's infrastructure
- Regular independent security audits and penetration testing
- Strict access controls ensuring y789 staff can only access data necessary for their specific role
Despite these measures, no online system can guarantee absolute security. If you believe your y789 account has been accessed without your authorisation, please contact us immediately at support@y789.ws and change your password.
y789 will never ask you for your account password via email, live chat, or telephone. If you receive any communication claiming to be from y789 that asks for your password, treat it as fraudulent and report it to us immediately.
y789 uses cookies — small text files placed on your device — and similar tracking technologies to operate the platform, analyse usage, and (where you have consented) deliver personalised content and marketing. The types of cookies y789 uses are as follows:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for the platform to function — login sessions, security tokens, shopping cart equivalents for bet slips | No (automatically placed) |
| Functional | Remember your preferences such as language settings, odds format, and display preferences | No (legitimate interest) |
| Analytical / Performance | Track how players use y789 so we can identify performance issues and improve the platform | Yes |
| Marketing | Track your activity to deliver relevant promotional messages and measure campaign effectiveness | Yes |
When you first visit y789.ws, you will be presented with a cookie consent banner where you can manage your preferences for analytical and marketing cookies. You can change your cookie preferences at any time through your browser settings or by contacting us. Withdrawing consent for non-essential cookies does not affect your ability to use y789's core betting and gaming features.
As a y789 player, you have the following rights over your personal data. You can exercise any of these rights by contacting support@y789.ws with the subject line "Data Rights Request":
Right of Access
You can request a copy of all personal data y789 holds about you. We will respond within 30 days of receiving a valid request.
Right to Rectification
If any personal data y789 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Most contact details can be updated directly in your account settings.
Right to Erasure ("Right to be Forgotten")
You may request deletion of your personal data in certain circumstances. Note that y789 cannot delete data that we are legally required to retain — particularly financial and KYC records.
Right to Restrict Processing
You can request that y789 limit how we use your data in certain circumstances — for example, while we review a disputed data accuracy complaint.
Right to Data Portability
Where technically feasible and legally appropriate, you can request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another platform.
Right to Object
You can object at any time to y789 processing your data for direct marketing purposes. You can also object to processing based on legitimate interests, though y789 may override this objection where our interests are compelling.
y789 may send you promotional emails, SMS messages, and in-platform notifications about new products, bonuses, PSL betting promotions, and other offers that may be relevant to your interests as a player on the platform.
Opt-in: For email and SMS marketing, y789 will only send communications to players who have explicitly consented to receive them during registration or through their account settings.
Opt-out: You can unsubscribe from y789 marketing communications at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, by updating your preferences in your account settings, or by emailing support@y789.ws. Opt-out requests are processed within 5 business days. Note that opting out of marketing does not affect transactional emails such as deposit confirmations, withdrawal notifications, and account security alerts — these will continue as they are directly related to your account.
In-platform notifications: y789 may display in-platform promotional banners and notifications relating to your activity on the platform. These are part of the core service and are not classified as marketing communications for consent purposes.
y789's services are strictly intended for adults aged 18 years and above. y789 does not knowingly collect personal data from anyone under the age of 18. Registration is restricted to adults, and age verification checks are applied to all accounts.
If y789 becomes aware that personal data has been collected from an individual under the age of 18, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe a minor has created an account on y789, please contact us immediately at support@y789.ws.
y789 reserves the right to update this Privacy Policy at any time. Changes may be required due to updates in data protection law, changes to how y789 operates its services, or improvements in how we communicate our privacy practices to players.
Whenever we make a material change to this Privacy Policy — particularly changes that affect how we collect, use, or share your personal data — we will notify you through a prominent notice on the y789 platform and, where possible, by email to your registered address. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Continued use of y789 following notification of a Policy update constitutes acceptance of the revised Policy. If you do not accept an update, you should contact support@y789.ws to discuss your options, including account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a data protection concern, please contact y789 through the following channels:
- Email: support@y789.ws (subject line: "Privacy / Data Query")
- Live Chat: Available within the y789 platform 24/7 after login
- Languages: English and Urdu support available
- Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 days
y789 takes all data protection queries seriously. If you are not satisfied with how y789 has handled a privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Your privacy matters to us. y789 was built specifically for Pakistani players, and we understand that trust — including trust with your personal data — is the foundation of that relationship. We are committed to handling your information responsibly, transparently, and always in your interest.